REGISTRATION CLOSED
Supervisory Training
Grow your talent, grow your business.
Presented in partnership with Yakima County Development Association
Participants will:
- Increase their interpersonal skills
- Learn to supervise more effectively
- Learn how to deal with difficult people and improve productivity
2 Full-Day Workshops
8:30 a.m. – 5:00 p.m.
Session 101
Thursday, November 14, 2019
Session 201
Thursday, November 21, 2019
$250/participant
Companies registering more than one participant will save $25/registration
Classes fill up quickly! Register online now >>
SESSION 101: THE STARTING POINT FOR MANAGING AND LEADING
- Best behaviors for managers
- Leadership skill building exercise
- Communication skill building
- Motivating employees
- Training and developing new employees
- Performance coaching skill building
SESSION 201: HANDLING CHALLENGES AND DIFFICULT EMPLOYEE ISSUES
- Moving from peer to supervisor: 12 actions for success
- Having difficult conversations
- Dealing with difficult employees
- Time management skill building
- Resolving employee conflicts
- Balancing roles and responsibilities
- Employee discipline
- Practice problem solving
About the Trainer:
Diana Welch brings her popular supervisory training program back to the Yakima Valley for this two-day workshop. Through this course, participants will learn how to improve performance and communication skills, as well as how to increase productivity and morale. This highly-interactive workshop teaches specific skills to help your employees become more effective.
Location:
Legends Casino Hotel
Yakima River Room
580 Fort Rd
Toppenish, WA 98948
For more information and a professional service presentation, contact:
Martín Valadez
Director of Workforce Development
(509) 865-8624
valadez_m@heritage.edu