IT Help Center

IT Help Center

Our IT Help Center provides service, education and technology to the faculty, staff and students. We offer assistance through database management, help desk, instructional technology, network and telecommunications systems and tech support.


Help Center Trainings

Get Help Center Training

Heritage IT’s Tech Training promotes staff and faculty development by providing high-quality training programs designed to meet individual, group or departmental needs and objectives.

Explore our learning opportunities through online instructions; videos and resources; or request a personalized training.

Help Center Training Registration

Contact Us

Heritage University
IT Help Desk
Tel: (509) 865-8579
Email: ITHelpDesk@heritage.edu 

Dial HELP (4357) from anywhere on campus

Office Hours

Monday – Friday
8 a.m. – 5 p.m.

*Extended hours will be available the first 3 days of the Fall Semester:
8:00 a.m. to 6:30 p.m.

*Extended hours will be available the first 3 days of the Spring Semester:
8:00 a.m. to 6:30 p.m. by appointment only